Shipping conditions:
We are committed to providing you with a smooth and enjoyable shopping experience.
Here are the shipping conditions we apply to ensure efficient delivery of your orders.
1. Delivery Zones
We deliver to most European countries and regions, but some areas may be excluded. To check if your address is eligible, please contact us.
2. Delivery times
Delivery times may vary depending on your location and the shipping method you choose. In general, orders are dispatched within 48 to 72 hours. You will receive an email notification with a tracking number as soon as your order has been dispatched.
3. Shipping costs
Shipping charges may apply depending on the value of your order and your delivery location. We offer free delivery on orders over €110 including VAT for customers based in Belgium .
4. Packaging and Security
We ensure that your products are packaged with care to avoid any damage during transport. Our packaging is designed to protect your items effectively.
5. Returns Policy
If you have a problem with your order (damaged product, order error, etc.), please consult our returns policy. You have 14 days from receipt to initiate a return. Contact :info@spiritofmalts.be
6. Tracking options
Once your order has been dispatched, you will receive a tracking link enabling you to follow the progress of your parcel in real time.
7. Contact
If you have any questions about shipping conditions or require assistance, please do not hesitate to contact our customer service department by email (info@spiritofmalts.be) or telephone: +32.473.47.21.38 or +32479.99.10.10
Thank you for your confidence and enjoy your shopping experience!
